Waisted 5 months of my time, was promised a mold made to my dimensions and also sent them my original product to double check the mold would be made exact, and payed extra for open mold and better quality plates and wiring, and also payed a security deposit which totalled 800 dollars. Order received in poor packaging was bouncing around in there and the whole wafer machine screws were undone and shaky. Also they sent me a stock item and charged extra for open mold which was never done. I could buy same ice scream cone maker here for 100 dollars and get it faster then they sent me. Alibaba didn't try and resolve my issue and believed them that they did accordingly to my dimensions, alibaba offered to return a partial payment not even half what i payed for. Very disappointed I wasted my time and money believed I'd get the product I ordered and payed for, but they scammed me. Will not be ordering from here no longer, hard to have trust when they promise and do the exact opposite.

Very impressed with the seller’s response and the safety in buying through Trade Assurance.